Privacy Policy

Happy Drivers Ed is a TDLR-licensed online provider of the Texas Adult Driver Education course. Our website address is https://happydriversed.com. By accessing or using our website, creating an account, or enrolling in our course, you acknowledge that you have read, understood, and agree to the terms of this privacy policy.

By using our website or services, you consent to the collection, use, storage, and disclosure of your information as described in this policy. If you do not agree with this policy, you should not use our website or enroll in our course. The adult driver education course is intended for students who are at least 18 years old. By enrolling, you represent that the student taking the course is at least 18 and is the person registered on the account.

We may collect the following categories of information, including but not limited to: Personal information: Name, date of birth, gender, home address, phone number, email address, driver license or learner permit number if provided, and any other information you provide during registration or course participation. Payment and billing information: Name, email, billing address, and payment details submitted during checkout. Credit card numbers are processed by our payment processor, Stripe, and are not stored on our servers. Course and activity data: Lesson progress, seat time, identity-verification checkpoint activity, quiz scores, quiz attempt history, exam results, step completion data, certificate number and issuance data, time spent on course materials, and any other data generated through your use of the course. Communications: Messages, questions, and any other content submitted through our support system, chatbot, email, contact forms, or any other communication channel, including metadata associated with those communications. Technical and usage data: IP address, browser type and version, device information, operating system, referring URLs, pages visited, clickstream data, cookies, and similar technologies collected automatically when you access our website. Any other information you voluntarily provide to us.

We may use the information we collect for any lawful purpose related to our business, including but not limited to: Providing, operating, and improving our website, course, and services. Tracking and managing your course progress, validating identity checkpoints, issuing certificates, and fulfilling our obligations as a TDLR-licensed driver education provider. Processing payments, refunds, and related financial transactions. Communicating with you regarding your account, course progress, certificates, support requests, and any other service-related matters. Providing customer support, including through automated and AI-powered tools that may access account, course, payment, certificate, and support data where needed to assist you. Complying with TDLR reporting and recordkeeping requirements, including reporting certificate data and making student records available as required by law. Analyzing usage patterns to improve our website, course content, marketing, and business operations. Sending you marketing and promotional communications about our products and services. You may opt out of marketing emails at any time by using the unsubscribe link in the email. Opting out of marketing communications does not affect service-related communications, such as purchase receipts, certificate notifications, password resets, and account alerts, which are necessary for the operation of your account and cannot be opted out of. Using content you submit through our support system, chatbot, or other communication channels to improve our services, train and enhance our support tools, and for internal analytics. By submitting content through these channels, you grant us a non-exclusive, royalty-free license to use and reproduce such content for these purposes. Enforcing our terms of service and protecting our rights, property, and safety. Any other purpose disclosed at the time of collection or with your consent.

We may disclose your information to the following parties and in the following circumstances: Regulatory authorities: We may report certificate data, course records, and student records to the Texas Department of Licensing and Regulation (TDLR), the Texas Department of Public Safety (DPS), or other government agencies as required or permitted by law. Service providers and vendors: We use third-party service providers to operate our business, including but not limited to payment processing (Stripe), email delivery, hosting and infrastructure providers, security and anti-spam providers, analytics providers, and AI service providers that power our chatbot and support tools. These providers may process your data on our behalf. Legal compliance and protection: We may disclose your information to law enforcement, government agencies, or other third parties as required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a legal request. Business transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. With consent: We may share your information with other parties when you have given us your consent to do so. Student records: We do not knowingly release student records that identify a student except as permitted or required by applicable law, to authorized regulatory representatives, under court order or subpoena, or with the student's written consent.

We use cookies, pixels, tags, and similar tracking technologies ("Tracking Technologies") to operate our website, maintain your session, analyze usage, and support our marketing efforts. By using our website, you consent to our use of Tracking Technologies. We may use Tracking Technologies for the following purposes: Authentication and security: Session cookies to keep you signed in and protect your account. Analytics: We may use third-party analytics services, such as Google Analytics, to collect and analyze usage data, including pages visited, time on site, referring URLs, and other interaction data. These services may use cookies and similar technologies to collect and process data on our behalf. Advertising and remarketing: We may use third-party advertising and remarketing tools, such as Google Ads, Meta Pixel, or similar services, to display targeted advertisements to you on other websites or platforms based on your prior visits to our website. These third-party services may collect information about your browsing activity across different websites using cookies, pixels, or similar technologies. Third-party content embedded on our site may also set their own cookies or collect data independently. Most browsers accept cookies automatically, but you may be able to control cookie settings through your browser preferences. You may also opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout. Blocking or deleting cookies may cause some features of our website and course to work incorrectly. We are not responsible for the effectiveness of any opt-out mechanisms offered by third parties.

Our website and course may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices, content, or security of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you interact with. Our course lessons may be delivered through embedded course modules that track your progress through our xAPI or course-progress systems. Pages on our site may include embedded content from other websites, which may collect data about you independently.

We implement reasonable administrative, technical, and physical security measures to protect your information, consistent with TDLR requirements for the privacy, security, and integrity of confidential student information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security and are not liable for any unauthorized access, disclosure, or loss of data beyond our reasonable control.

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Student records, course progress, certificate data, and payment records may be retained indefinitely to comply with regulatory requirements and to ensure continued access to certificates and course records. Even if you request account deletion, we reserve the right to retain any information that we are required or permitted to keep by applicable law or regulation. We may de-identify or anonymize your information such that it can no longer reasonably be used to identify you. Once information has been de-identified or anonymized, it is no longer considered personal information, and we may use, disclose, and retain such de-identified information for any lawful purpose without restriction. We will maintain and use de-identified information in de-identified form and will not attempt to re-identify it, except to verify that our de-identification processes are adequate.

Our course is intended for adults who are at least 18 years old. We do not knowingly enroll students under 18 in the adult driver education course. If we become aware that we have collected information from a person under 18 in connection with an attempted adult-course enrollment, we may take steps to close the account, deny course access, cancel any certificate eligibility, and delete information where permitted by law. Some records may be retained where necessary for fraud prevention, security, legal compliance, or dispute resolution.

You may contact us to request access to the personal information we hold about you or to request correction of inaccurate information. Requests for data deletion are subject to our legal and regulatory obligations, including TDLR recordkeeping requirements, and we may retain information as permitted or required by law. We will respond to verifiable requests within a reasonable timeframe. We reserve the right to verify your identity before processing any request and to deny requests that are unreasonable, excessive, fraudulent, or not required by applicable law.

To the fullest extent permitted by law, Happy Drivers Ed and its owners, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to the collection, use, disclosure, or loss of your personal information, even if we have been advised of the possibility of such damages.

We reserve the right to modify this privacy policy at any time and for any reason. Changes will be effective immediately upon posting to this page. Your continued use of our website or course after any changes constitutes your acceptance of the revised policy. It is your responsibility to review this policy periodically.

If you have questions about this privacy policy, please contact us at [email protected].